The engagement
A booking platform built around urgency.
The brief
Appliance repair is an urgency purchase: when the AC fails in a Chennai summer, people compare price and arrival time, then book whoever makes it easiest. Service Joy needed more than a brochure site — a platform with transparent upfront rates, a cart, slot booking and a WhatsApp path for people who would rather message than fill forms.
What DotMiracle delivered
The complete platform, end to end: the design, a service catalogue with upfront pricing and warranty terms, the cart and slot-booking flow, WhatsApp booking, and locality pages covering around 40 Chennai service areas — the page architecture local search runs on. Platform, hosting and measurement were delivered as part of the build.
Where it stands
The initial website has been successfully delivered and is live. The ongoing SEO campaign is prepared and begins once the client gives the go-ahead.